As of September 2026
This English version applies to all contracts concluded in English. A German version is available at thomasdippold.com/agb/ and applies to contracts concluded in German. Both versions have the same content.
1. Scope and provider
These terms and conditions apply to all contracts for coaching services between Thomas Dippold, Gabelsbergerstraße 40, 80333 Munich, Germany (the „provider“) and his clients (the „client“).
Terms of the client that deviate from these terms do not become part of the contract unless the provider expressly agrees to them in text form.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code).
2. Services
The provider delivers movement and health coaching based on The Happy Body program. The services offered are a free introductory call of 30 minutes and individual sessions, online or in person in the Munich area.
The coaching is not medical treatment, not physiotherapy and not a substitute for medical or therapeutic care. No diagnoses are made and no promises of cure are given.
The contract is a service contract within the meaning of § 611 German Civil Code. What is owed is the careful delivery of the agreed sessions, not a particular result.
3. Formation of the contract
The presentation of the services on the website is not a binding offer but an invitation to book. By submitting the booking in the booking window, the client makes a binding offer. The contract is concluded when the provider sends the confirmation email.
The text of the contract is not stored separately. The booking details are sent to the client by email. The contract languages are German and English.
4. Prices and payment
The prices stated on the website at the time of booking apply. The prices are final prices. The provider currently applies the small business rule of § 19 German VAT Act, so no VAT is shown.
Invoicing takes place after the session. The invoice amount is due within 14 days of the invoice date without deduction.
If several sessions are agreed as a package, the conditions expressly agreed for that package apply. A package is valid for twelve months from the day of booking. Unused sessions do not simply expire at the end of that period: the client may request a refund, with the sessions already used charged at the regular single-session price.
5. Rescheduling and cancellation
Appointments can be rescheduled or canceled free of charge up to 24 hours before the agreed start, using the link in the confirmation email or by message to the provider.
If an appointment is canceled later than 24 hours before the start, 50 percent of the session fee is charged. If the client does not show up without canceling, the session counts as taken and is charged in full. The client remains free to prove that the provider suffered no loss or a substantially smaller one.
In the case of illness or a comparable unforeseeable event, a solution is sought by agreement on presentation of evidence.
If the provider cannot keep an appointment, he offers an alternative date promptly. If no alternative date can be arranged, amounts already paid are refunded.
If the client arrives late, the session still ends at the agreed time and the fee is unaffected. An extension is only possible if no further appointment follows. If the provider arrives late, the session is either made up in full or charged only pro rata.
6. Right of withdrawal for consumers
Withdrawal information
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us (Thomas Dippold, Gabelsbergerstraße 40, 80333 Munich, Germany, email: mail@thomasdippold.com, phone: +49 151 28194783) of your decision to withdraw from this contract by a clear statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees for this reimbursement.
If you requested that the service should begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your exercise of the right of withdrawal, in comparison with the full coverage of the contract.
Early expiry of the right of withdrawal
In the case of a contract for the supply of services, the right of withdrawal expires if we have supplied the service in full and only began performance after you gave your express consent and at the same time confirmed your awareness that you lose your right of withdrawal once the contract has been performed in full.
Model withdrawal form
If you wish to withdraw from the contract, please fill in this form and send it back.
To Thomas Dippold, Gabelsbergerstraße 40, 80333 Munich, Germany, mail@thomasdippold.com
I/we hereby give notice that I/we withdraw from my/our contract for the supply of the following service: ______
Ordered on: ______
Name of consumer(s): ______
Address of consumer(s): ______
Date and signature (only if this form is notified on paper): ______
7. Cooperation and health
The client confirms that he or she is in a state of health that allows participation in the sessions. In the case of pre-existing conditions, injuries, surgery, pregnancy or persistent complaints, medical advice must be obtained before starting.
Before the first session the client informs the provider truthfully and completely about all health limitations that are relevant to the exercises. This includes medication taken regularly, insofar as it affects physical capacity. If the state of health changes during the coaching, the client reports this without being asked.
In justified cases the provider may require the client to present a medical clearance before starting or before continuing the coaching. Until it is presented, the provider may suspend the service.
If complaints arise during or after a session, the client reports them without delay. Participation is at the client’s own responsibility.
If damage results from the client having given incorrect or incomplete information about his or her state of health, the provider is not at fault in that respect. The liability provisions in section 9 remain unaffected.
8. Place of service
If the session takes place at the client’s location, the client provides a suitable and safe space: enough clear floor area, a non-slip floor, no tripping hazards.
Online sessions take place via Google Meet. The client provides a sufficient internet connection and a suitable training area.
The place of the session is agreed in advance.
If a session takes place at a location that charges an entry or usage fee, for example a gym, the client bears the cost of his or her own access. The cost of the provider’s access is included in the fee. Any such additional costs are discussed before booking.
9. Liability
The provider is liable without limitation for intent and gross negligence and for damage arising from injury to life, body or health.
In the case of simple negligence, the provider is liable only for the breach of a material contractual obligation, the fulfillment of which makes the proper performance of the contract possible in the first place and on the observance of which the client may rely. In that case liability is limited to the foreseeable damage typical for this type of contract.
Liability is otherwise excluded. Liability under the German Product Liability Act remains unaffected.
10. Recordings
Audio or video recordings of a session are made only with the prior express consent of both sides. Without consent, recordings are not permitted.
11. Confidentiality
The provider treats all personal information entrusted to him by the client in the course of the coaching as confidential and does not pass it on to third parties. This obligation continues after the contract ends.
Information is passed on only where the client expressly consents or the provider is required by law to disclose it.
12. Data protection
Information on the processing of personal data can be found in the privacy policy.
13. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the client is a consumer, mandatory consumer protection provisions of the state in which he or she has their habitual residence remain unaffected.
The provider is not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board.
Should any provision of these terms be or become invalid, the validity of the remaining provisions is unaffected.